Shipping policy

Where we ship

We currently ship across Egypt. [International shipping: not available / available on request.]

Processing time

Orders are processed within [1–3] business days after payment or confirmation. Orders are not shipped on Fridays, Saturdays, or public holidays. During drops and sales, processing may take a little longer.

Order tracking

Once your order ships, we will send you a tracking number or the courier's contact details by [email / WhatsApp / SMS].

Cash on delivery

[Cash on delivery is available in all covered areas. Please have the exact amount ready.]

Delivery issues

Please make sure your address and phone number are correct. The courier will contact you before delivery; after [3] failed delivery attempts the order may be returned to us. If your package is delayed, lost, or damaged, contact us at [elevenpercent.co@gmail.com] and we will sort it out.